Donna Thomas – Solution Focused Hypnotherapy
Terms and Conditions
## 1. Professional Credentials and Qualifications
1.1 I am a fully qualified and accredited hypnotherapist registered with the Association for Solution Focused Hypnotherapy AfSFH
1.2 All professional services are provided in accordance with the ethical guidelines and professional standards of my accrediting body.
## 2. Client Consultation and Assessment
2.1 Initial Consultation
- An initial consultation will be conducted to assess the client's suitability for hypnotherapy, their expectations and to fully inform the client about Solution Focused Hypnotherapy.
2.2 Medical Considerations
- Clients are required to disclose any existing medical conditions, medications, or ongoing treatments.
- Hypnotherapy is complementary and does not replace medical treatment.
## 3. Confidentiality and Data Protection
3.1 All client information is treated with the strictest confidence in compliance with the UK Data Protection Act 2018 and GDPR.
3.2 Client records are:
- Securely stored
- Accessible only to the hypnotherapist
- Retained for a maximum of 8 years after the last session
- Destroyed securely when no longer required
3.3 Written consent will be obtained before any personal information is shared, except where legal obligations require disclosure.
## 4. Session Details and Pricing
4.1 Session Rates
- Initial consultation: £25.00 (typically 60-90 minutes)
- Ongoing therapy session: £55.00 (typically 50-60 minutes)
- Package rates are available for multiple sessions
4.2 Payment Terms
- Full payment is due in advance at the time of booking
- Accepted payment methods: Debit & credit cards via the website or bank transfer – please get in touch for further info
- A receipt will be provided for each payment
## 5. Booking and Cancellation Policy
5.1 Booking Sessions
- Sessions must be booked and confirmed in advance
5.2 Cancellation Policy
- At least 48 hours' notice is required for session cancellation
- Cancellations with less than 48 hours' notice will be charged the full session fee
- In case of genuine emergency, a one-time courtesy will be considered
## 6. Treatment Expectations and Limitations
6.1 Client Commitment
- Successful outcomes depend on client participation and commitment
- Results are not guaranteed and vary between individuals
6.2 Therapeutic Approach
- Hypnotherapy is a collaborative process
- Clients are active participants in their healing and change process
6.3 Limitations
- Hypnotherapy is not suitable for all conditions
- The therapist reserves the right to refer clients to other professionals if deemed appropriate
## 7. Professional Boundaries
7.1 Therapeutic Relationship
- The relationship is strictly professional
- No physical contact beyond standard professional interactions will occur
## 8. Online and Remote Sessions
8.1 online sessions will:
- Be conducted via secure, encrypted platforms – either Zoom or WhatsApp
- Require a stable internet connection
- Maintain the same professional standards as in-person sessions
## 9. Liability and Insurance
9.1 Professional Indemnity
- I hold current professional indemnity insurance
9.2 Limitation of Liability
- The therapist is not liable for any outcomes resulting from client non-compliance or undisclosed medical conditions
## 10. Complaints and Feedback
10.1 Complaints Procedure
- Any concerns should be raised directly with the therapist
- A formal resolution process will be initiated promptly
- If unresolved, the client may contact the professional body of registration
## 11. Amendments to Terms
11.1 These terms may be updated periodically
11.2 Clients will be notified of any significant changes
## 12. Consent and Agreement
By booking a session, the client agrees to these terms and conditions.
Signed: Donna Thomas
Date: 16/12/24